This is a safeguard encryption report which has looked into the details on how much of personal information gets seeped through calls from call centers. So it is a warning to be more careful while receiving call from any call center. This is actually security question that can get seeped through.
The new security leading technology from IBM is not even as promising as it was released to be.
The MAGEN or Masking Gateway for Enterprises is the software aimed for industries but not for private people. This makes people even more sensitive of giving away their information and even through banking system as well as other government sectors.

Character recognition security is going to be a must change for many. MAGEN treats only a collective client but the information on your screen picture could even be sensitive for information reception and so would be your optical character. The techniques need to be used to protect these blanked out places of recognition to make character acknowledgment come to greater use.
Source: techradar

